Cancellation & Refunds
Scope
1.1 Digital Products:
This Refund Policy applies to digital products and online courses purchased through Scholastyc.
Refund Eligibility
2.1 Timeframe:
Refund requests must be submitted within 7 (seven) days of the original purchase.
2.2 Course Completion:
Refunds are strictly not permissible once a user has completed a significant portion of the course content or has accessed course materials.
How to Request a Refund
3.1 Contact Us:
To request a refund, please contact our customer support team at contact@scholastyc.com. Provide your name, the name of the course, and a detailed explanation of why you are requesting a refund.
3.2 Refund Processing:
Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7 (seven) working days of approval, and a credit will automatically be applied to your original payment method.
Exceptions
4.1 Non-Refundable Items:
Certain items may be non-refundable, such as courses and memberships.
4.2 Promotional Purchases:
Refunds are not available for purchases made during promotional events or using discount codes unless otherwise stated.
Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at
Changes to This Policy
We reserve the right to update or change our Refund Policy at any time. Any changes will be posted on this page with a revised effective date.